Report a repair

Tell us what needs fixing and we’ll take it from here.

Emergency? If you smell gas, call the National Gas Emergency line on 0800 111 999 now. For fire or danger to life, call 999. For urgent problems such as a major leak, no heating or hot water, or an electrical danger, please also call us on 0203 490 5950 (out of hours: 07525 858324).

Your name *

Phone *

Postcode *

Property address (flat number and street) *

What is the problem about? *

How urgent is it?

Describe the problem * Photos (up to 6) When is a good time for a contractor to visit? The contractor may use the managing agent’s keys if I’m not home I agree that Arcton may share my name, phone and email with the contractor and my landlord so this repair can be arranged.